Life is full of choices, and sometimes that means saying goodbye to streaming services you once loved. If you're in South Africa and looking to cancel your Showmax subscription, worry not – the process is relatively straightforward. Here's a guide to navigate the cancellation process smoothly:
1. Login to Your Account:
First things first, head to the Showmax website and log in to your account. You cannot cancel Showmax subscription via App. Once you've signed-in, click on your profile picture in the top right corner, then select "Account" from the drop-down menu.
2. Manage your Subscriptions:
Under "Account," scroll down until you find the "Plans & Payments" section. Click on "Manage plan" to view your current subscription details.
3. Select "Cancel Plan":
On the "Manage plan" page, you'll see a prominent "Cancel plan" button. Click it with steely resolve (or a heavy heart, depending on how much you enjoyed Showmax).
4. Confirm you Action:
Showmax will try to entice you to stay with offers and reminders of their awesome content. It's perfectly okay to be tempted, but if you're determined to cancel, proceed to the bottom of the page and click "Confirm cancellation."
5. Closure and Clarity:
A confirmation message will appear, letting you know your subscription will end at the next billing cycle. You'll still have access to Showmax until then, so binge away guilt-free (almost).
Remember, cancelling your subscription doesn't mean burning bridges forever. If you ever get the Showmax itch again, you can easily reactivate your account and dive back into their library.
Important Notice
- Cancelling through the Showmax app is currently not possible. You'll need to use a web browser.
- If you subscribed through a third-party like iTunes or Vodacom, you'll need to cancel through their platform instead.
- No refunds are issued for unused portions of your billing cycle.
With these steps, cancelling your Showmax subscription in South Africa should be a breeze. Now go forth and explore the vast world of other streaming options (or maybe just enjoy some good old-fashioned non-digital entertainment).
FAQs
What happened when I cancel my subscription on Showmax?
After cancellation, you'll still have access to Showmax until the next billing cycle.
How much do Showmax plans cost in South Africa?
Showmax offers several plans, ranging from the Entertainment Mobile plan at R99/month to the Pro Mobile plan at R229/month. For full details and pricing, visit their official website.
How can I pay for my Showmax subscription in South Africa?
You can pay using various methods, including credit/debit cards, DStv Add to Bill, Vodacom Add to Bill, MTN Add to Bill, and EFT.
Can I share my Showmax subscription with others?
It depends on your plan. The Entertainment plan allows two concurrent streams, while Mobile plans only allow one stream on one device.
What type of content does Showmax offer?
Showmax offers a wide variety of content, including movies, series, documentaries, kids' shows, and live sports (depending on your plan). They also have a growing library of Showmax Originals, produced specifically for the platform.
What devices can I watch Showmax on?
Showmax is available on a wide range of devices, including smart TVs, mobile devices, tablets, laptops, gaming consoles, and even the DStv Explora Ultra and Streama.
What internet speed do I need for Showmax?
A minimum download speed of 2 Mbps is required, but for the best experience, an uncapped 4 Mbps connection or faster is recommended.
I'm having trouble streaming, what should I do?
Check your internet connection, restart your device, and ensure you're using a supported device and browser. Showmax also has a troubleshooting guide on their FAQs Page.
How do I download content for offline viewing?
Downloading is available on the Showmax app for mobile devices. Choose between different quality settings to manage data usage and storage space.
I forgot my password, how can I reset it?
On the login page, click "Forgot password" and follow the instructions to reset it using your email address.
How can I cancel my Showmax subscription?
You can cancel your subscription through your account on the Showmax website. Follow the steps outlined in this article to cancel your subscription plan in SA.
Will I get a refund if I cancel my subscription?
No, refunds are not issued for unused portions of your billing cycle.
Can I reactivate my account after cancelling?
Yes, you can easily reactivate your account at any time and resume your subscription.
What are some popular Showmax Originals to watch?
This is subjective, but some popular choices include "Blood Psalms," "Mohloko: Taste of Blood," "Reyka," and "Tali's Wedding Diary."